Shipping
Kentucky Clutch, Inc. normally ships all merchandise via UPS Ground. Customers may authorize expedited shipment for an additional charge. Claims for damaged materials must be made with the freight company. Damaged merchandise should not be returned to Kentucky Clutch, Inc. without prior agreements.
Returns
All returned merchandise requires prior approval from Kentucky Clutch, Inc. Returned merchandise must be in perfect condition and may be subject to a 15% restocking charge.
Core Return
It is crucial to our business that all cores are retuned in 30 days! For your convenience Kentucky Clutch, Inc. provides you with a return label to ship back to us via UPS.
Warranty Claims
All returned merchandise for warranty clam is at the sole discretion of Kentucky Clutch, Inc. Merchandise returned for inspection or repair must be sent prepaid and insured. Returned merchandise must include a copy of the original invoice, sender’s name and address, an explanation of the problem and a telephone number accessible between 8:00 AM and 5:00 PM Eastern Time.
Pricing
All prices are subject to change without notice. Price quotes are good for one week.
Limitation of Remedies
If any Kentucky Clutch, Inc. product is defective, buyer’s exclusive remedy is reimbursement of the sale price of the good. In no event shall Kentucky Clutch, Inc. be liable for incidental or consequential damages.
Kentucky Clutch, Inc. Privacy Policy Statement
In an effort to keep your shopping experience convenient, enjoyable and most importantly, safe; Kentucky Clutch, Inc. is committed in protecting your privacy online. Below is a brief outline of our privacy policy.
Kentucky Clutch, Inc. is the sole owner of the information collected on this site.
When you shop on our website, we collect personal information from you such as name, address, email and phone number. This information is used for contacting customers for product information, order status, etc. We will not sell, share or rent this information to others in ways different from what is disclosed in this statement.